Delight Your Customers 24/7 with AI Agents

In a world where instant support is the standard, keeping customers happy requires speed, accuracy, and scalability. What if you could provide immediate, intelligent answers to your customers' questions, day or night, while freeing up your human agents to handle the most complex issues?

Introducing the AI Customer Support Agent by Digifianz and HubSpot.

Personalized Demo Main Features Implementation Pricing Complements FAQ

Do I need an AI Customer Agent?

An AI-powered agent can revolutionize your customer service, but is it the right fit for your current situation? See if your team is grappling with any of these familiar challenges:

I need it, let's talk >>

Overwhelming Ticket Volume

Let AI handle the flood. The AI Agent automatically resolves common customer inquiries using your knowledge base, significantly reducing ticket load and freeing up human agents for more complex issues.

Slow Response Times

Instant answers, 24/7. With the AI Agent available around the clock, customers receive immediate responses to frequently asked questions—no queues, no delays.

Answering the Same Questions

Automate repetitive queries. The AI Agent recognizes and resolves high-volume questions using pre-trained responses and contextual learning, so your team can focus on higher-value conversations.

Inconsistent Support Quality

Standardize every interaction. The AI Agent delivers consistent, accurate answers drawn from your approved knowledge base, ensuring a high-quality experience across all customers and times.

Struggles with After-Hours

Always-on assistance. Whether it's late night or a different time zone, the AI Agent ensures customers receive helpful responses any time, without needing to expand your support team.

Underutilized Service Platform

Unlock HubSpot’s potential. The AI Agent is deeply integrated with HubSpot’s automation, ticketing, and knowledge base tools—maximizing the return on your service platform investment.

Do these points resonate with your company?
Let us guide you based on your needs.

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How to set up an AI Support Agent?

To ensure a smooth and successful implementation of your AI Customer Support Agent, it’s best to have 5 key elements in mind.

Business knowledge base

This is the brain of your AI. The more comprehensive and organized your support articles, product information, and FAQs are, the more effective your AI agent will be. We can help you build and structure these resources.

Capable Service Platform

While our AI agents are designed for flexibility, having a robust service platform for ticketing, customer data management, and chat provides a strong foundation for integration.

Clear escalation protocols

You need a well-defined process for when the AI should hand a conversation over to a human agent. This ensures a seamless customer experience for complex or sensitive issues.

Customer-centric team

The most successful AI implementations view the agent as a powerful teammate. Your human agents will be freed up to focus on high-value, relationship-building interactions, so a team that embraces this new efficiency is key.

Defined Success Metrics

Knowing what you want to improve is crucial. Whether it's reducing first-response time, deflecting a certain percentage of tickets, or increasing CSAT scores, clear goals will guide the strategy.

How do we work?

Implementing your AI Customer Support Agent is a collaborative and strategic process, ensuring it aligns perfectly with your brand and customer needs from day one.

1 › Discover & Map Processes

We analyze your customer service setup, identify ticket trends and support flows, and highlight the best use cases for AI.

2 › Optimize Knowledge

We audit and improve your knowledge base so it’s ready for AI. If needed, we help build or enhance key resources.

3 › Configure & Integrate AI

We set your AI agent’s tone and personality, then connect it to your systems—ticketing, chat, and reporting tools.

4 › Train & Launch

We train the AI using your content, then run a pilot on your channels (chat, DMs, etc.) to ensure it performs smoothly.

5 › Improve & Analyze

We track performance, analyze data, and fine-tune the AI over time to increase value with every interaction.

Your AI Support Agent is just a few steps away.
Let's build it together — starting today!

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How much does an AI Customer Support Agent cost?

We tailor the cost to your organization’s needs, ensuring strong ROI through greater efficiency and happier customers. Key factors include:

Help me understand prices for my needs >>

Interaction Volume

The number of monthly conversations the AI agent will handle. HubSpot's AI is included in Professional and Enterprise subscriptions and runs on Credits.

Check HubSpot pricing >>

Complexity of Inquiries

The range of tasks for the AI, from answering simple FAQs to performing more complex, multi-step actions within your systems.

Number of Channels

The platforms where the agent will be deployed (e.g., website, mobile app, social media channels).

Knowledge Readiness

The current state and size of your existing knowledge content, and the effort required to optimize it for the AI.

Integration Complexity

The depth of integration required with your service platform and any other third-party systems.

Level of Ongoing Support

The desired level of continuous performance analysis, reporting, and optimization from our team.

Check our Support plans >>

Wondering what it would take? We’ll walk you through a pricing plan that makes sense for your team and your customers.

Get a Custom Quote

What else do I need to leverage AI Customer Support Agent?

Get the absolute most out of HubSpot with a new or updated strategy, content to back it up, and ongoing HubSpot support for your team.

> Service Hub Implementation:

Unlock the full potential of your AI Customer Agent with an integrated CRM, knowledge base, shared inbox, surveys and ticket resolution pipelines. Go to Hubspot Implementation >>

> HubSpot Integrations

Connect your AI Customer Agent to external tools through HubSpot for seamless data sync, task automation, and smarter workflows. Explore HubSpot Integrations >>

> HubSpot Support:

Keep your AI Customer Agent running at peak performance with expert support, troubleshooting, and continuous optimization. Visit HubSpot Support >>

Long term success? We'll help you build a complete roadmap.

Help me plan for success

Have Questions? We have answers

If you don't find what you're looking for, get in touch — we would be happy to help you!

How much does HubSpot's customer agent cost?

HubSpot's Breeze AI is included in Professional and Enterprise subscriptions and runs on HubSpot Credits. Some subscriptions include monthly credits; more can be purchased as needed.

Can I purchase HubSpot through Digifianz?

Yes you can! Since we are HubSpot Elite partners, we will help you choose the right plan!

So if you still need to purchase HubSpot, let us know and we can handle the whole process for you.

What is Service Hub?

HubSpot's Service Hub is a central tool to manage client-facing processes and ensure that your current and returning clients remain delighted and continue to provide return business.

Service Hub has a lot of useful tools that can be incorporated throughout your processes, including:

Feedback surveys to monitor the satisfaction at key touch points during your sales process and beyond.
Knowledge Base to provide quick and helpful answers to current and potential customers in an easy to digest format.
Multi-purpose ticket pipelines that can be used for everything from customer service processes to internal processes, such as coordinating providers during a sales process.
and much more...

If you are wondering if Service Hub is a good fit for your company, get in touch. We would be happy to provide your our opinion based on our experience.

How long are your working contracts?

This will depend on the type of project we are working on with you:

One-Time Projects: Generally from one month to six months.
Ongoing services: Longer ongoing contracts of varying lengths, generally starting with one year.

Concerned with contract duration? Let us know and we can likely accommodate your needs.

What's your price range?

While we work with a wide range of budgets, and prices depend on the services desired, you can check our pricing page for reference.

What languages does your team support?

We are happy to fully support both English and Spanish for all services.

Can you work with internal or external teams?

Yes! We are more than happy to collaborate with your internal teams as well as any partners or freelancers currently involved in your processes.

That said, in order to stay organized, we will ask that you appoint a main point of contact from your organization with whom we can review updates, request approvals, and schedule regular meetings.

Does Digifianz specialize exclusively in HubSpot?

Yes, we work exclusively with HubSpot so that we can offer the highest level of expertise possible within HubSpot.

That said, if you are looking to integrate an existing tool with HubSpot we can help! Take a look at our Custom API Integrations for more information.